GREENWICH, Conn. -- It happens every day, many times a day, at every bus or coach depot whether large or small.
It's an image-setting function as important as a crisp chauffeur's uniform, courteous service or any of the many tricks of the trade coach operators employ to project a smart appearance.
And clean buses are as much the face of the coach or bus operation as any other feature operators use to maintain or improve their image.
Our best prospects are customers with clean buses. They are the ones who, no matter what, have prioritized a clean fleet into their doctrine,...
FORT MCMURRAY, Alberta - Diversified Transportation LLC is in the business of moving workers between their homes in Fort McMurray and the oil sands mining operations to the north.
In recent weeks, however, the motorcoach company has been focused on evacuating those workers as a major wildfire rages through western Canada's Alberta province.
"Our buses are the first in and the last out," said Mark Hannah, oil sands vice president for Diversified Transportation, a division of Pacific Western...
HAMILTON, Ontario -- Friction is in!
In the past month I have been to three tradeshows displaying our washing system to various industries. The same question is asked every hour: "Do the brushes scratch the paint?"
Unfortunately, there still are operators that use cheap products or the wrong materials and ruin the industry's progress in this field. We have thousands of customers washing thousands of vehicles every day with our products with no issues.
As a manufacturer that only sells friction...
About six months ago, Ira Steinberg, co-owner of Brookfield, Conn.-based Coach Tours, thought somebody had figured out a way to tap into the Wi-Fi system on his coaches because the company's data use was soaring.
But that wasn't the case. Customers were just using more data - a lot more.
Late last year, "it started to creep up and then this spring, it just took off," Steinberg said.
By Christian Riddell
Motorcoach Marketing Council
One of the most important questions a business can ask itself is: Do we have customers or clients?
While people in both categories purchase things from you, there is a dramatic difference between the two.
For those who don't know me well, I am an avid boater and fisherman. If I have any time, ever, I choose to spend it with my family,...
ALEXANDRIA, Va. -- There is good news for United Motorcoach Association members: UMA has launched its new website.
The new site (the Web address remains www.uma.org) is extremely user friendly and features much more content and functionality than the previous version. The site is well-organized and frequently updated with news, industry information and social media.
UMA's goal with the new site...
HAMILTON, Ontario -- What is the most important element for washing vehicles in your company?
Company image? Driver satisfaction? Extending the life of equipment? Environmental impact?
All the above can be accomplished with great returns in many aspects of your business, but they still are generally ignored by most companies, which put little investment or thought into having a consistent wash.