To improve dispatchers’ judgment, analyze how they react to the unexpected
Dr. Gleb Tsipursky, a behavioral scientist and best-selling author, explains how dispatch training helps motorcoach managers question software recommendations and adapt.
Category: Opinion
Volatile diesel prices demand consistent fuel cost management from operators
Brian Dickson’s latest column for Bus & Motorcoach News explores how to manage fuel costs and protect profits amid volatile diesel prices.
Trans-Bridge Lines remembrance marks 25 years since Sept. 11
Trans-Bridge Lines President Thomas G. JeBran reflects on Sept. 11, lost passengers, and employees who helped bring commuters home safely.
Supreme Court ruling raises liability risks for motorcoach farm-outs
Motorcoach operators face greater liability when farming out trips, making carrier safety checks and documentation increasingly important before selecting partners.
What ground transportation operators should learn from Spirit Airlines
In his latest column, Brian Dickson explores how Spirit’s filings reveal a much deeper story than rising fuel prices — and important lessons about fixed costs, equipment downtime, shrinking margins and operational pressures.
How technology is lowering the barriers to scheduled service
As OurBus marks its 10th anniversary, one of the biggest changes we’ve witnessed is that line-run service is no longer limited to the industry’s largest operators.
AI search visibility will decide which motorcoach companies win
Dr. Gleb Tsipursky, a behavioral scientist and best-selling author, explains how motorcoach operators can use AI search visibility as a sales tool.
Is the FTA Charter Rule still protecting private operators?
Pronto Corp. President and CEO Kumar Shah argues the Oregon Country Fair dispute raises Charter Rule questions.
Disciplined, consistent decision-making is key to profitability
Most operators rarely lose money suddenly; losses build through small decisions over time. In his latest column, Brian Dickson says profitability comes from disciplined, consistent practices across key operational areas.
Diesel is spiking again: A reminder for motorcoach operators
Peter Shelbo of BUSBooks shares an operator’s perspective on fluctuating diesel prices, taking a long-term view.