Their focus is value
CHTC Bus Group is in its fourth year in the North American motorcoach market
Category: Operator News
Customer value to the core
Prevost focuses on people when making motorcoaches
SAINTE-CLAIRE, Quebec—The year 2019 will be special for motorcoach manufacturer Prevost. The company will be celebrating its 95th…
From bread deliveries to charters
Arrow Stage Lines celebrates 90 years of family, faith and buses
NORFOLK, Neb.—In 1928, Carl Busskohl started transporting mail and bread from Norfolk, Nebraska, to…
New York steps up security for NYC transportation infrastructure
Companies with vehicles operating in or traveling to the New York City area are advised to prepare for longer travel times due to a recent…
Customers drive motorcoach manufacturer
MCI counts on feedback to fuel advances and growth
DES PLAINS, Ill. — Motor Coach Industries (MCI) has been part of the North American motorcoach…
UMA announces candidates for Board of Directors
Alexandria, Va. – The United Motorcoach Association is pleased to announce the following candidates for the Board of Directors. Ballots for voting will be mailed…
The Customer is No.1
ABC Companies still operates on its founder’s belief in customer service
by Matt Poe
ABC Companies got started in 1972 because Clancy Cornell liked buying…
IMG names operator of the year, welcomes a new member
At its 2018 Strategic Alliance Meeting, IMG named Royal Coach Tours the Operator of the Year. Dan Smith, Vice President, Royal Coach Tours, accepted the…
NTSB determines driver acted “reasonably” in Biloxi train crash
by Rick Stoff
WASHINGTON—CSC Transportation and the city of Biloxi long ignored railroad grade crossings that presented grounding hazards for long, low commercial vehicles. Failure…
Change Agent, Part 2: Michael Giddens turns to technology for growth
This is the second of three stories of young “change agents” seeking to move the industry forward through innovations of various sorts.