SAINTE CLAIRE, Quebec - Prevost Car has announced that the Prevost service network now includes more than 100 Prevost service providers across North America.

The expanded network can accommodate all Prevost vehicles, including Prevost and Volvo brand coaches, according to the announcement.

Coach operators and motor home owners will benefit from the expanded network, which complements the Prevost Service Center locations, said Thomas Munds, Prevost service provider development manager

Munds said that Prevost carefully chose and qualified each of its service providers. He said they must comply with strict guidelines to become Prevost certified. The new service providers are separated into two groups.

"Level One Certified Service Providers" are specialists in power train repairs, offering maintenance and repair services for Volvo engines and transmissions.

Level Two Certified Service Providers have received more extensive training, qualifying them to offer maintenance and repair services for the entire vehicle.

Certified mechanics receive initial training from Prevosts own service experts, and then are required to receive on-going training.

Prevost training managers Robert Buchwalter and Robert Hitt have developed sessions that focus on more than mechanics. Prevost history is reviewed, a coach is literally taken apart, and all systems such as the multiplex, the electronic stability program), and the diesel particulate filter vertical installation are analyzed.

Mechanics must successfully complete several tests before a Prevost service provider certification is awarded. The certification must be updated on a yearly basis.

The expanded service network can handle all warranty issues, meaning no further claim work is required between the customer and Prevost. The service providers also are to follow the "Prevost Red Carpet Policy" of quality service, said Munds.