HENDERSON, Nev. Bus & Coach International, which markets BCI Falcon motorcoaches, has announced a reconfiguration of its nationwide operations.

BCI said it expanded its Orlando sales, parts and service facility, making it the company hub for pre-owned coach sales and parts warehousing and distribution.

The Orlando location also will continue to support East Coast sales and new coach deliveries.

At one time, BCI distributed parts, handled pre-delivery inspections, and sold used coaches from its original company facility in Jennings, Kan., a remote location in the states northwest corner that is subject to full four-season weather.

A company spokeswoman said that "to avoid potential impacts of weather and other logistical considerations, we have consolidated all parts in Orlando. The Eastern time zone location also maximizes responsiveness to customers."

Another key aspect of the reconfiguration is the closing of BCIs service center in Las Vegas.

The spokesman said that although the Las Vegas facility is being closed, the company will continue to maintain a parts and service presence in Las Vegas. She said a formal announcement will be made shortly regarding a location for a new Las Vegas parts-service operation. She indicated the new site will be close to the companys previous location on Polaris Avenue.

Additionally, BCI said it will be announcing a new Southern California sales and service center, along with a West Coast pre-delivery center, this year.

The spokeswoman also noted that BCI maintains a network of "sub-dealers" that provide BCI service in San Francisco, Salt Lake City, Chicago and Jennings.

"Each of our sub-dealers maintains a service location that is staffed by qualified, BCI-trained service personnel," the spokeswoman reported.

"We are also formalizing a service location with a BCI employee in one of those locations, in addition to (company) field technicians based in the Northeast, Midwest, Southeast and West."

BCI reported that it had posted year-over-year increases in new coach sales. "This continues a pattern set in each of the last three years," the company said.

Separately, BCI announced the promotion of three key executives.

Eric Lea has been elevated to vice president/finance. BCI said that under Lea's leadership, BCI marketing and customer finance programs have improved significantly during the past year.

In his new role, Lea will be taking on responsibility for developing and implementing corporate strategy and supporting BCI sales throughout North America.

He has an MBA from the University of Utah and a bachelor's degree From Brigham Young University.

Ken Carchidi has been promoted to vice president/sales. Carchidi will be responsible for new and pre-owned motorcoach sales and sales personnel throughout North America.

Carchidi joined BCI as a regional sales manager and previously was national sales director.

Sharad Agarwal has been promoted to vice president/operations.

BCI said Agarwal had strengthened the company customer service and delivery process, implemented training initiatives, and built a strong support team.

He will oversee customer support, parts, dealership operations, new coach deliveries and risk management. He also will assume responsibilities over information technology and quality control.

Chad Dixon, BCI chief operating officer, has left the company.