UMA Sales Summit helps operators strengthen skills and grow charter business success
UMA encourages operators to invest in sales training before early-bird registration ends, helping front-office teams convert more charter opportunities.
Ways motorcoach operators can use digital to connect with customers
As part of your sales strategy, don’t forget about your marketing efforts. A business relaunch should include a digital rebound, says marketing expert Vicki Bowman.
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Sales Summit preview: Providing great service on the phone
Talking on the phone has changed over the years, but the need to do so with courtesy hasn’t. Nancy Friedman, “The Telephone Doctor,” has spent…
Telephone Doctor to present golden nuggets at Sales Summit
Over the years, “Telephone Doctor” Nancy Friedman has collected what she calls more than 1,000 golden nuggets — or about 40 hours of material —…