JACKSONVILLE, Fla. — Daimler Coaches North America on Tuesday opened a new U.S. headquarters in Jacksonville, marking an expansion aimed at strengthening its presence in the American motorcoach market.
The 43,000-square-foot facility includes a pre-delivery inspection center, a repair and maintenance operation, administrative offices, and a training and delivery center for customers and service partners. The site sits on 12 acres west of Interstate 295 and offers secured parking for more than 100 motorcoaches.
The company said it expects to increase its local workforce by about 45%.
Daimler Coaches North America is a subsidiary of Daimler Buses, the bus division of Daimler Truck AG. Officials described the Jacksonville investment as part of a long-term strategy to expand operations and customer support in the United States.
Till Oberwörder, CEO of Daimler Buses, called the new headquarters “a symbol of our long-term commitment to the U.S. market,” adding that the company plans continued investment in local jobs and partnerships.
Parts operation grows
Mirko Sgodda, head of marketing, sales and customer services at Daimler Buses, said the facility will help improve parts distribution and service reliability for North American customers. The site includes expanded parts operations intended to shorten delivery times and support operators more efficiently.
Dietrich Müller, CEO and president of Daimler Coaches North America, described the headquarters as a central hub for advanced service, parts logistics, and customer support. He said the investment will create jobs in Jacksonville while strengthening the company’s regional service network.
Jacksonville Mayor Donna Deegan welcomed the expansion, calling it a significant investment that will support local employment and the region’s transportation industry.
Each Mercedes-Benz Tourrider motorcoach — built specifically for U.S. operators — will undergo a comprehensive pre-delivery inspection at the Jacksonville site. The three-axle, 45-foot high-deck coach seats between 56 and 60 passengers, depending on configuration.
The Tourrider is powered by a 12.8-liter inline six-cylinder Mercedes-Benz OM 471 engine producing 450 horsepower and up to 1,550 lb-ft of torque. It is paired with an Allison WTB 500R six-speed automatic transmission. The model is available in Business and Premium variants, offering different levels of comfort and amenities.
The Tourrider Premium model will be displayed at the 2026 Motorcoach EXPO hosted by the United Motorcoach Association in Birmingham, Alabama, from Feb. 11–14.
Daimler Buses, which manufactures city buses, intercity buses and motorcoaches under the Mercedes-Benz and Setra brands, operates in more than 40 countries and traces its history back more than 125 years.
Photos provided by Daimler Buses
