PARAMUS, N.J. — Coach USA has announced a new partnership with The Bus Network (TBN) to enhance its digital experience for charter customers and modernize its quoting system for bus rentals.
The collaboration will allow Coach USA to integrate TBN’s cloud-based software platform into its operations, improving customer interactions and internal processes. The Bus Network provides secure, data-driven tools designed for the motorcoach industry, enabling companies to streamline sales and operations while maintaining strong data security.
“This new partnership will allow us to enhance the online experience specifically for our charter customers as we work to easily provide quotes and stay ahead of market trends,” said Colin Emberson, vice president of commercial for Coach USA. “Not only will it enhance the front-end experience for our users, but it will also expedite the quoting process for our staff to optimize internal workloads.”
Christian Riddell, CEO of The Bus Network, said the partnership underscores Coach USA’s commitment to innovation.
“We’re thrilled that after a thorough evaluation of what’s available today and what’s emerging in the market, Coach has chosen TBN to power their operations,” Riddell said. “We’re excited that Coach is empowering their customers with a more seamless, modern solution that consumers increasingly expect in every part of their digital lives.”
Coach USA is one of the nation’s largest transportation companies, operating buses across major cities and regions.
