
Category: Operator News


Customers drive motorcoach manufacturer
MCI counts on feedback to fuel advances and growth
DES PLAINS, Ill. — Motor Coach Industries (MCI) has been part of the North American motorcoach…
UMA announces candidates for Board of Directors
Alexandria, Va. – The United Motorcoach Association is pleased to announce the following candidates for the Board of Directors. Ballots for voting will be mailed…

The Customer is No.1
ABC Companies still operates on its founder’s belief in customer service
by Matt Poe
ABC Companies got started in 1972 because Clancy Cornell liked buying…

IMG names operator of the year, welcomes a new member
At its 2018 Strategic Alliance Meeting, IMG named Royal Coach Tours the Operator of the Year. Dan Smith, Vice President, Royal Coach Tours, accepted the…

NTSB determines driver acted “reasonably” in Biloxi train crash
by Rick Stoff
WASHINGTON—CSC Transportation and the city of Biloxi long ignored railroad grade crossings that presented grounding hazards for long, low commercial vehicles. Failure…

Change Agent, Part 2: Michael Giddens turns to technology for growth
This is the second of three stories of young “change agents” seeking to move the industry forward through innovations of various sorts.
Pacific Coachways…

Limousine Luxury Transitions to Motorcoaches
Matthew Strack, CEO of Strack Ground Transportation based in Southern California, got into luxury transportation by accident, but into motorcoaches by intention.

Going to the fair? AmericanStar Trailways turns state fair shuttle into a brand builder
Shuttling folks to the California Mid State Fair has become an annual tradition for AmericanStar Trailways.
Seeing a need, AmericanStar began offering the service…
Royal Star Hawaii Continues with Expansion
United Motorcoach Association member Royal Star Hawaii (www.royalstarhawaii.com) is expanding its fleet and…