UMA Virtual Summit kicks off with focus on developing business growth plan
As the motorcoach industry waits for business to ramp back up following COVID-19 shutdowns, now is the time to focus on high-leverage activities.
Those include…
How to build a team that can raise the bar on customer experience
The bar for customer experience was set high early in Bruce Heinrich’s life.
It began with a job at the Ritz-Carlton Hotel.
“The first day…
Sales veteran Janet Cathey joins Prevost
Veteran sales leader Janet Cathey joined Prevost this week.
In her new role, Cathey will cover eight states as the Southeastern Regional Sales Manager for…
NJ TRANSIT nearly doubles order of MCI coaches for 2020
NJ TRANSIT is purchasing 334 new MCI D4500 Commuter Coaches in year five of its six-year contract with Motor Coach Industries (MCI). The order nearly…
MCI shares best practices for a successful restart
Motor Coach Industries (MCI) is sharing best practices to help motorcoach operators increase rider confidence for a successful restart.
The manufacturer’s engineering and field support…
New safety precautions in place as FlixBus resumes service June 25
FlixBus is resuming long-distance bus service in the United States nearly three months after halting operations amid the coronavirus pandemic.
The bright green buses will…
CBA distributing free masks to Southwest operators
The California Bus Association (CBA) is stepping up to help operators and their frontline employees by distributing free masks.
The reusable and washable cloth facial…
Virtual Summit keynote speaker to offer ideas for business restart
Joe Calhoon is the keynote speaker for the Bus & Motorcoach Virtual Summit: Ready. Aim. Restart that takes place June 17-19. The event will help…
Ohio operators say thanks to first responders with pizza delivery
In a span of a few hours, Ohio motorcoach operators delivered more than 2,000 bags of chips, 4,000 bottles of water and 900 pizzas to…
Ready-Aim-RESTART: UMA Virtual Summit to deliver the roadmap
UMA has created a major online training event to guide motorcoach owners and team members as they prepare to restart following an unprecedented shutdown. The…