Category: Opinion
Selling our services requires training our salespeople
I was living the dream. I was standing in the aisle of a northbound Brill on Interstate 83 as it chugged up a long grade,…
Dealing with employee requests for ADA accommodations
During the course of their employment, individuals may present with physical or mental disabilities for which they are seeking a reasonable accommodation from their employer.
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A coach is an important part of a ‘guided vacation’
TORONTO — They’re back. They’re hot. And they are not your grandfather’s guided tours.
Date a business concept for a while before marrying it
Hydroplaning west through Kansas City in a Flxible, I alertly noticed a warning sign announcing the imminent arrival of a left turn.
The view from…
Leading without managing can run a company off the road
“What’s the matter? Afraid of the dark?”
After driving 24 hours or so, I had just whined to my boss, Joe, that I was getting…
Making a case for 18-year-old bus, motorcoach drivers
Because of our aging work force and the lure of high-tech jobs — coupled with a multitude of counter-productive restrictions and outdated mindsets — the…
Don’t judge a man by his name, even if it’s ‘Millie’
Lacrosse is a contact sport. In fact, I once heard a large football player say he would never play a game where they allowed athletes…
Computers, websites might just bring us new business
We almost made it back intact. The boss had launched me east on a Colorado-to-North Carolina round trip in a Scenicruiser whose clutch was slipping…